The FOCAC Technician are responsible for working rotating shifts for the Splicing Command and Control team. The technician will optimize system operation and resource utilization (NOC), perform network system analysis and planning, and provide assistance/guidance to Splicers and Technicians in the field. Essential Duties & Responsibilities Network surveillance (monitoring

Uniti is looking for someone in a Helpdesk role that is focused on providing onboarding and offboarding support for Uniti Group Inc. corporate and operating companies. The candidate shall be able to perform a multitude of functions such as configuring user accounts in multiple systems, preparing hardware, and other Helpdesk tasks as needed. They will serve as the company'

Manage all our on Net Uniti owned POPs, data centers, and regen facilities where Uniti Fiber has built or installed a "facility" (building, hut or cabinet). Plan, design, and construct, using internal and third party resources, new POP and/or colocation data center facilities or augment existing facilities with additional space, power, or telecom facilities as may be requ

Monitor security events and incidents, promptly investigate, and respond to security alerts. Analyze data from information security technology sources that indicate a security event or incident, escalating security alerts as necessary. Conduct regular security assessments and audits to identify vulnerabilities, weaknesses, and potential threats to Uniti systems and networ

Ability to manipulate standard CAD commands. Ability to manipulate point data, received from the field. Creating construction documents and permitting documents for new fiber builds. Works with Permitting Department to meet requirements for approval across multiple entities. Works with Engineers to generate a set of plans that can be utilized for construction purposes. Wo

Installing different type's network gear at cellular sites, Central Offices, Carrier POPs, Enterprise facilities, military bases, schools and more. Troubleshoot and solve issues in a timely matter. Login in switches and take instructions from the NOC or engineer in charge. Will need to work on call through the weekends and after regular duty hours. There will be some over

The Customer Service Network Operations Center (NOC) Technician will be responsible for customer service calls and basic helpdesk level troubleshooting while maintaining professionalism over the phone. Essential Duties & Responsibilities Manage large amounts of inbound and outbound calls in a timely manner. Follow communication "scripts" when handling different topics. Re

Perform fiber characterization tests (Uni directional & Bi directional OTDR, LOSS, CD/PMD). Interpret/analyze all test data obtained in the field to identify issues and collaborate with other team members and/or departments for resolution. Compile test data, upload results real time and generate reports using Fast Reporter and/or TRM. Perform in field fusion splicing of c

The Managed Services Field Technician is responsible for installation, modification, repair and maintenance of voice, video and data cabling systems. Essential Duties & Responsibilities Physically install Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems. Installation of outlets, pulling cable, fire stopping and

High level technician, or subject matter expert, on various areas or technologies in the network. Highly developed troubleshooting abilities. Essential Duties & Responsibilities Support all Change Control Management functions in the network. Evaluate impact of both internal and external scheduled network events to help determine and support Change Management. Several Subj

Responsible for Data Management with Salesforce and Egnyte. Responsible for updating all CAD templates. Responsible for QA/QC of all contractor work that has been submitted for approval. Coordinates with Uniti Field personnel to ensure that all plan requirements are met. Responsible for creating proposed fiber plant plans for approval from all required Permitting agencies

Entry level position into the NOC. Customer service focused with basic technical troubleshooting abilities. Essential Duties & Responsibilities Trouble ticket creation. Dispatch creation. Basic diagnostics and troubleshooting for Ethernet, Internet, and SONET/ TDM circuits. Triage essentially. Network monitoring. Qualifications To perform this job successfully, an individ

Support the revenue close process and ensure the accurate recording of revenue on a monthly and quarterly basis in compliance with Company policies and U.S. GAAP. Includes preparing revenue amortization schedules, journal entries, and reconciliations. Develop familiarity of customer contractual leasing arrangements and practical application to inquiries, etc. Support bill

Responsible for installation, modification, repair and maintenance of voice, video and data cabling systems. Essential Duties & Responsibilities Physically install Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems. Installation of outlets, pulling cable, fire stopping and pre termination including organizing, for

Manage large amounts of inbound and outbound calls in a timely manner. Follow communication "scripts" when handling different topics. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry client