Summary of Position Requirements

Responsible for the daily operation of a Welcome Home Center. Working with customers, processing sale agreements and closing new home sales with the final goal of creating a satisfied customer.

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Primary Duties and Responsibilities

• Engage visitors, establishing a relationship and determine their home buying needs by utilizing the Company's selling philosophy
• Through self generated or referred leads, sell, process and close homes in accordance with company business plans using the 10-5-2-1
• Travel throughout the local community, self-generating leads from Realtor/Co-Broker businesses, referrals and self-prospecting
• Develop an in-depth knowledge of the competitive marketplace, including product, site, local community, sales, advertising and demographics
• Customer-generation process consisting of each week generating 10 new customers; 5 initial appointments; 2 follow-up appointments; and creating 1 net sale, with the final goal of creating a satisfied customer
• Accompany visitors through the Welcome Home Centers, models, and inventory homes answering questions and providing information about the community and discussing features of the home.
• Provide timely and consistent follow-through with customers from initial contact; the purchase and financing process, through all closing and post closing activities. Maintain accurate records of all communications during this process.
• Participate in weekly sales meetings reviewing neighborhood status and sales strategies, including Division Phone Banks.
• Monitor and record daily customer traffic utilizing company designated tracking tools.
• Periodically gather data and prepare reports for management review.
• Responsible for maintaining the condition of the Welcome Home Center, models and inventory homes communicating with field and office staff of maintenance issues and ensuring issues are resolved
• Participate in the homeowner meetings and orientation(s) required by the Division
• Required to cross-train on other communities within the division as needed
• Required to have iPad 2 or newer, capable of 3G service

Education and Experience Requirements

• Minimum High School or GED required
• College degree preferred
• Minimum 2 years proven experience in New Home Sales and/or commission real estate sales
• Valid driver's license and good driving record
• Valid auto insurance coverage
• Excellent verbal and written communication skills
• Intermediate to advanced PC skills (Microsoft Word and Excel)
• Ability to prepare written documentation and complete contract calculations

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