The Senior Service Engineer develops practical and innovative ways to identify and meet goals. In this role you are responsible for work that is less defined in scope, utilize your understanding and experience to execute business objectives, and have the ability to effect short-term and some long-term business goals.

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Service Team Leader

• Serve as the primary on-site representative to the ABB end customer/user and other ABB field personnel.
• Preserve ABB's Safety Culture on every aspect and as first priority, in the field and always keeping an eye on co-workers.
• Occasionally have additional team leader administrative responsibilities to coordinate internal field service activities.
• Perform duties as the Project Manager for all assigned ABB product lines and assist the customer with technical understanding of the operation, maintenance, and trouble-shooting of multiple types of ABB products.
• Review effectiveness of maintenance actions to identify training needs.
• Assist customer with improving reliability and reducing cost of ownership.
• Provide single point of contact to the customer, customer team, and all other ABB stakeholders.
• Assist the factory with data collection and timely reporting to facilitate fleet performance analysis, including marketing intelligence and sales opportunities for services, and support.
• Assist customer with spare parts ordering, issues resolution, and provisioning.
• Perform collateral duties as assigned to meet business needs as they relate to EHS, Quality, Integrity, etc.
• Perform duties in Power Delivery, Medium & Low Voltage Electrification, Drive systems, Control Systems, etc.

• Bachelor's Degree on Electrical Engineering from an accredited university or college (or a High School Diploma / GED with a minimum of 5 years of experience in a support or field engineering position).
• Minimum of 3 years of experience in a field engineering role including a minimum of 3 years of experience performing power systems analysis and a minimum of 1 year of experience in customer support and the development of successful customer relationships.
• Experience with various electrical controls (power delivery) and systems to include: Mid-Voltage Switchgear.
• Low-Voltage Switchgear, Power Panels & Motor Control Center, Generators & Transformers Maintenance, Automatic Transfer Switches, Electromechanical Repairs, Wiring Diagrams: one line electrical drawings, Blueprints & Schematics.
• Test Equipment & Instruments, Relay Testing & installation (preferred), Instruments; PLC's & DCS (preferred), Parallel Switchgear (preferred) , Variable Frequency Drives (preferred).
• Proven analytical and quality improvement ability.
• Demonstrated proficiency in repair troubleshooting, shop operations, and testing of assigned programs / hardware.
• Ability to make formal presentations to all audiences.
• Able to work with all levels of maintenance, engineering, and management.
• Project management or supervisory experience (meeting deadlines, resource & budget handling).
• Ability and willingness to travel 60% - 80% of the time within TX, LA, MO, OK, AR, KS, AL, MS, TN regions.
• Candidates must already have a work authorization that would permit them to work for ABB in the US.

• Retirement plan
• Life insurance
• Disability insurance
• Healthcare plan
• Wellbeing program

ABB Electrification Services empowers smarter business operations by connecting equipment, software, and services to protect, control, and optimize assets within electrical infrastructures. Across multiple energy-intensive industries, the business provides customers with end-to-end product and service solutions that help ensure the reliability and protection of their electrical infrastructure. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.